Shipping policy

Shipping Policy

Thank you for shopping with Babyluma!

Free Shipping
We offer FREE shipping on all orders, worldwide.

Delivery Time
All orders are delivered within 5–8 business days after the order is placed. Business days are Monday to Friday, excluding holidays.

Order Processing
Orders are processed within 1–2 business days. This time is already included in the 5–8 day delivery window.

Shipping Area
We ship to all countries worldwide.

Customs and Import Fees
For orders shipped outside the United States, your country may charge customs duties or import taxes. These fees are not included in the order price and are the responsibility of the customer.

Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can use it to follow your package at every step.

Possible Delays
In rare cases, deliveries may take longer due to high demand, holidays, weather, customs checks, or carrier delays. If this happens, we will keep you updated.

Wrong Address
Please make sure your shipping address is correct before placing your order. We are not responsible for packages sent to an incorrect address provided at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to fix it before your order ships.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will help you with a replacement or a solution.

Questions?
If you have any questions about your order, feel free to contact us at samir777122@gmail.com. We are always happy to help!